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Have questions or need assistance? Reach out to us for prompt support and information. Our team is ready to assist you with any inquiries or issues you may have.

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Our customer support team are always ready to offer the support you need in order to smoothing your experience.

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Ghana

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Frequently Asked Questions

  • You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive an order summary to your email. Order summary will also be stored to your account.
  • By ordering online, you will receive prices quicker and navigate through order confirmation and payment process much faster. This could potentially save you a lot of time. Tracking the process: You will be able to easily check all your previous orders whenever you need. Reordering: You can easily reorder anytime based on your previous orders with just a couple of clicks. This will save time and effort since you wouldn't have to sift through all the documents and emails from the past.
  • Our online ordering system will ask for all the essential information you should submit.
  • You can use all the major credit cards or the stripe payment method.
  • Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should be, but you still can't make the payment, please contact support@totesofjoy.com to notify us about the problem. We can manage the order manually.